Custom promotional Tumblers Tumblers are an affordable, effective way to promote any brand, and make great giveaway items for any event. An inexpensive way to provide guests with a reusable souvenir of your event, all of our custom tumblers are BPA Free, and come in a variety of materials and styles, some with lids and some with straws, in an assortment of styles and colors sure to make your logo stand out!
✦ What type of imprint is available on your tumblers?
It depends on the tumbler. Most of our tumblers offer a silkscreen imprint, while others have optional laser engraving or full-color imprint. We also offer 4-Color Process Wraps on specific stainless steel tumblers, which can be found in that category.
✦ What is the difference between a one-color, two-color, and full-color imprint?
This refers to the number of colors in your graphics. A one-color imprint means that your logo, or other graphics, is just a one-color image. Two colors, of course, means it has two colors, while a full-color imprint means that your graphics contains several colors to create a custom image.
✦ Can I get help with my artwork?
Of course! When you order online, you will upload your logo during the checkout process. Once your order is submitted, we will send your graphics to our art department, who will create a FREE Proof mock-up of your graphics on the product you ordered. We will then return it to you for your approval before sending it to production.
✦ Is there a minimum order requirement?
Yes. The minimum order required is shown on each individual product and varies depending on the item.
✦ Do I have to pay a setup charge when I reorder a product?
No - as long as you are placing an exact reorder – there is no setup charge. If there are any changes at all (adding/changing information on the label, changing your logo, etc.), a new setup fee will apply as we have to recreate the artwork. If you are placing an exact reorder, please email customer service so they can assist you in removing the setup fee.
✦ What is your standard production time?
Production times are noted in the description of each product. If available, rush production times will be noted as well, including the time frames and additional pricing if applicable. Special art submission and proofing time requirements may apply.
✦ Do you offer a money-back guarantee?
Yes! If for any reason you are not satisfied with the quality of your product, we will rerun your order at no cost to you, or refund your money.
Please visit our General FAQs page for more frequently asked questions about the Custom Drinkware Store, including artwork requirements, shipping, and more. If you need additional help, please email us at info@promowebstores.com and we will be glad to assist you!
